Bixby Telephone Company opens new Customer Service Center

Bixby Telephone Company opens new Customer Service Center at 11134 S. Memorial Drive in Bixby, Oklahoma.

The building is designed as a residential and business Customer Service Center where customers can purchase services and telephone and TV accessories, view demonstrations of the latest technologies, and conduct business such as making payments. There is also a drive-thru night drop box for customer convenience on the South side of the building for after-hours use.

The building will house 12 customer service representatives and 2 cashiers plus offices for the business sales staff.

It features a state-of-the-art multi-media presentation room, a FEMA approved safe room and has an attached 600 sq. ft. commercial rental space available.(For rental information, please call Francine at 366-8000.)

The facility will provide more space for BTC to display business telephone equipment and demonstrate VOIP telephone systems and other business systems by Nortel, Mitel, and Comdial.

A High Definition television demonstration is set-up in the lobby next to a TV transmitting digital TV, so customers can easily compare Dish’s High Def TV to standard digital transmission.

There is also a DSL high speed Internet demo running at 4 Mbps and an accelerated Dial-up Internet demo running on one of the lobby kiosks.

Bixby Telephone Co. sells a full range of telecommunications services in the Bixby service area, including unlimited local calling, long distance, special calling features, voice mail, DSL high speed Internet and accelerated Dial-up Internet. BTC is a Sprint cellular agent and also sells Dish Network Satellite TV plans and equipment.

BTC offers premium discounts in its two bundled packages, the Smart Choice and Simple Choice Plans. Customers can realize big savings and enjoy the convenience of one bill by subscribing to a discounted bundle which meets their calling needs.

Bixby Telephone Co. is a family owned business which is celebrating – Over 90 Years of Telecommunications Service to the Bixby Community. The owners are actively support the Bixby Community and nurture the spirit of giving and community involvement among their employees.Customers have come to depend on and enjoy the benefits of BTC’s friendly, local customer service and BTC is dedicated to continue that same level and quality of customer service at their new location.